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As you have seen in earlier articles, once you have defined your problem and set your aim, you investigate other ways the problem has been tackled and identify the good and bad practice of others. Hopefully, you would have benefitted from the work of others. This chapter is about how you, in turn, can help others to make changes for the better. (PARTNERS)

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Within your organisation

Here’s some suggestions as to how you could promote the sharing of good practice within your organisation

  • Add a section on ‘Sharing Good Practice’ into internal staff appraisals on how the person identified and applied the good practice of others. You could phrase questions in their review as follows:
  • “Do you look at your colleagues and identify their good practice?”
  • “Have you visited others to see what good practice is available?”
  • “Can you demonstrate changes you have made as a result of observing the good practice of others?”
  • Add ‘Sharing Good Practice’ as an agenda item for your team meetings.
  • Add a section on ‘Sharing Good Practice’ to internal inspections or within self assessments.
  • Implement a suggestion scheme.
  • Create a ‘Good Practice’ data base.
  • Post up examples of ‘Good Practice’ on the website.
  • Place an article in your internal newsletter.

Outside your organisation

Here’s some suggestions as to how you could promote the sharing of good practice outside of your organisation

  • Attend conferences and present your ‘Good Practice’ to others.
  • Arrange your own conferences for the purpose of sharing ‘Good Practice’ within a certain profession.
  • Write articles in newspapers or trade magazines.
  • Post your reports and work on websites.
  • Contribute your work to specific publications.
  • Deliver presentations to others.


If you and your partnership have developed ‘Good Practice’, people will want to come to see what you did and learn from you. Although this is very rewarding and being recognised is something people like, it can have its downside. I have seen a number of projects that slow down as the practitioners spend most of their time providing briefings, taking phone calls and managing visits.

Therefore, I recommend the following:

  • Have a briefing report written and posted onto your internet site.
  • Provide an email address for people to send questions or contact you. Remember that the problem being faced may be where the world time difference makes it difficult for them to contact you.
  • Host a discussion forum at a time and place suitable for you, where you can answer questions. In that way you do not have to break up the rest of your time with individual visits. You could then take the opportunity of getting feedback on your work from others as well as getting their ideas and experiences to learn from.


I do hope that these articles have been informative and will help you in tackling your own problems and in working with others who share your problem. You can always email me with your thoughts, ideas and experiences. Hey, I might even know someone who shares your problem!

Best regards Neil Henson

Here is a problem before you go...

You are a farmer and your sheep are getting out of the field and onto the road, causing traffic problems and a risk of injury to the animals. You have checked your fences and they are secure. You do not have a gate, because you have a cattle grid in place to stop the sheep from walking out of the entrance.

A friend tells you that he has heard that sheep have learnt to roll over the cattle grid to avoid the gaps. So what are you going to do next?

For the answer, please go to our website:

If you want to know more about this topic then please contact Neil via his DIRECTORY entry at this link

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Updated February 2015